Online Booking FAQs
Can I book for myself and a friend? Yes! You can book services for yourself and up to three friends. However our system cannot book multiple services (like mani’s and pedi’s) for more than one person at a time. To book mani-pedi appointments for more than one person, please contact one of our locations for assistance booking over the phone or through email.
What’s your cancellation policy? During the online booking process, you’ll be asked to agree to our cancellation policy. We completely understand that sometimes unexpected events may prevent you from keeping an appointment. As a courtesy to our commission-based employees and customers that may be on a waitlist for appointments, we ask for as much notice as possible - preferably 24 hours - prior to cancelling or changing your reservation. Even as little as a few hours warning may be enough time for us to fill your cancellation with another guest, so please call! Embellish reserves the right to charge up to the full price of the service for any late cancellations or no shows.
Can I change my reservation online? Our system does not allow customers to cancel or change appointments online. To make changes to your reservation please call the Embellish location at which you are booked. Outside of business hours please leave us a voicemail or send us an email.
Can I pay with a gift card? A credit card will be required to hold your appointment reservation. Your card will not be charged at the time of booking. While a credit card is required to hold your reservation when booking online, you’re welcome to pay with a gift card or gift certificate in person after completing your appointment.
What if I can’t find a time that works for me? We may have more availability than what’s shown online. Please don’t hesitate to contact us if we can assist you.